Shipping policy

Welcome to Olvene Jewelry. We are committed to delivering our curated pieces to you as quickly and securely as possible.

Shipping Destinations

Currently, we specialise in serving our customers within the United States.

Delivery Timelines

By partnering with premium logistics agents, we provide expedited shipping from our international fulfilment centres directly to your door.

  • Order Processing: 1–3 business days. Each piece undergoes a final quality inspection before being packaged.

  • Transit Time: 5–10 business days.

  • Total Estimated Delivery: 6–13 business days.

Shipping Rates

  • Standard Shipping

  • Complimentary Shipping: We are pleased to offer Free Shipping on all orders over $60].

Order Tracking

Transparency is key. Once your Olvene piece is on its way, you will receive a shipping confirmation email with a tracking number. You can monitor your shipment’s progress through our [Track My Order] page.

Customs & Import Duties

Our shipments to the US typically do not incur additional customs fees due to the nature of our items. In the rare event that local customs fees or taxes are applied, these are the responsibility of the recipient.

Address Accuracy

Please double-check your shipping address at checkout. Because we strive for rapid fulfilment, we can only guarantee address changes within 12 hours of order placement. Olvene Jewelry is not responsible for orders delivered to an incorrectly provided address.

Lost or Stolen Packages

If your tracking information confirms delivery but you have not received your package, please contact the carrier or your local post office. Olvene Jewelry is not liable for stolen packages once they have been marked as delivered by the courier.